Programme Manager Academic Coordinator Hanoi

Atlantic Five-Star English is seeking one experienced and inspiring Programme Manager (PM-5SiS) to lead and develop our Five-Star In-School (5SiS) programmes across public primary, secondary, and high schools in Hanoi.

This is a senior academic leadership role for an experienced ESL professional who is passionate about teacher development, curriculum quality, and making a meaningful impact within Vietnam's public education system.

About the Role

• As Programme Manager for 5SiS, you will be a key member of the 5SiS Management Team, working closely with the Director of Studies (DOS-5SiS), Operations Manager (OM-5SiS), and Operations Director (OD-5SiS).
• Your core mission is to create the conditions that allow excellent teachers to deliver excellent teaching, ensuring five-star quality across curriculum delivery, teaching standards, assessment, management, and service.
• You will take academic leadership of assigned schools, oversee programme delivery and development, and lead a team of teachers and lead teachers to ensure strong student outcomes and consistently high academic standards.

Key Responsibilities

1. Academic Leadership and Teacher Management

• Recruit, induct, mentor, and manage teachers and lead teachers in assigned schools
• Conduct regular classroom observations, both formal and informal, and performance reviews
• Identify teaching gaps and underperformance; recommend and implement improvement actions
• Lead professional development workshops, meetings, and training sessions
• Apply disciplinary measures when required, in coordination with HR

2. Curriculum and Programme Quality

• Ensure effective implementation of curriculum and assessment frameworks
• Work with the DOS-5SiS to develop, adapt, and refine curriculum materials
• Support teachers in understanding and delivering the curriculum effectively
• Prepare teachers and materials for DOET visits, pop-ins, and formal observations
• Organise and maintain academic and digital resources

3. Assessment and Student Outcomes

• Design, monitor, and evaluate assessments
• Track and analyse student data and academic progress
• Ensure assessment practices are fair, valid, and effectively implemented
• Oversee academic reporting and feedback systems
• Respond to academic-related parent and customer feedback professionally

4. Stakeholder and Operations Collaboration

• Liaise closely with operations teams to ensure smooth programme delivery
• Maintain clear communication between academic, operations, and leadership teams
• Attend meetings with schools, parents, and key stakeholders
• Act as an academic representative at school events, parent meetings, and workshops

5. Business and Programme Development

• Support school and student recruitment through academic presentations and workshops
• Contribute academic input to sales plans and new product development
• Participate in outreach and promotional events
• Bring new ideas and initiatives to continuously improve Atlantic's Five-Star programmes
• In emergency situations, the PM-5SiS may be required to provide teaching cover as a last resort.

Essential Qualifications and Experience

Essential

• CELTA / Trinity CertTESOL or equivalent teaching certification with observed teaching practice
• Bachelor's degree or higher
• Minimum 3 years ESL teacher management experience or similar leadership roles
• Experience of curriculum leadership and development
• Experience administering and preparing students for any of the following: Cambridge YLE and Main Suite exams, and IELTS exams
• Passionate about teaching and mentoring, with a strong commitment to high-quality education
• Highly motivated and collaborative
• Able to keep work organised and communicate effectively with others, both foreign and Vietnamese
• Proficient with common computer software, including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
• Native-level English proficiency equivalent to C2 from a recognised exam (IELTS, TOEFL, Cambridge Advanced/Proficiency, or APTIS)
• A clean criminal record

• Contract: 12-month definite-term contract, renewable
• Start date: July 2026
• Working hours: 44 hours per week (Monday to Friday)
• Occasional evenings and weekends for meetings or workshops (time off in lieu provided)
• Location: Head Office, 33 Lạc Trung, Hai Bà Trưng District, Hanoi
• Regular travel to partner schools in Hanoi

Desirable

• 4+ years of ESL teaching experience and at least 4+ years of academic leadership experience
• Experience teaching in public schools and large class sizes, or knowledge of working with students for whom English is not their first language
• Experience working with foreign teachers in a multicultural environment
• The ability to delegate tasks and assignments to team members and track progress
• Sensitivity to and understanding of cultural aspects that play a part in Vietnamese education and the challenges faced by foreign teachers working in this environment
• The ability to manage teachers, both foreign and Vietnamese, and systems to ensure the best conditions for teaching and learning and to identify areas for improvement
• The ability to work well with others, despite cultural differences
• Experience in dealing with public schools and the challenges they present
• Delta / DipTESOL / relevant MA with practical teaching component
• Evidence of relevant and robust continuing professional development

Compensation and Benefits

• Salary: Competitive (will be discussed during the interview stage)
• Paid annual leave and public holidays
• Professional development allowance
• Medical insurance (company policy)
• Monthly mobile phone allowance
• End-of-contract bonus
• Full support for work permit, visa, and Temporary Residence Card (TRC)

How to Apply

Please apply using the form below.

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.

Join Atlantic Five-Star English and play a key leadership role in shaping high-quality English education in Vietnam's public schools.
We look forward to welcoming our next Programme Manager to the team.